Privacy Policy

Introduction:

At Telos Protection Ltd., we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our services, or engage in any business transactions with us. By using our website and services, you consent to the practices described in this policy.

1. Information We Collect:

We collect several types of information to provide and improve our services, as well as to enhance your experience with Telos Protection Ltd. The types of information we collect include:

1.1 Personal Information: When you visit our website or interact with our services,
we may collect personal details that you voluntarily provide, such as:

Full name
Contact details (email address, phone number)
Company name (if applicable)
Job title or position (if applicable)
Payment information (for processing contributions and service fees)
Any other personal details you provide through communication with us (e.g., customer service interactions, surveys, or forms)

1.2 Non-Personal Information: We may automatically collect information that does not identify you personally, including:

IP address
Browser type and version
Operating system
Referring URL
Date and time of visits
Pages viewed on our website
Geolocation information (where applicable)

This data helps us analyze trends, administer our website, and improve our services.

1.3 Cookies and Tracking Technologies: Our website may use cookies and similar technologies to improve the user experience, personalize content, and analyze website traffic. Cookies are small text files stored on your device that help us remember your preferences and activities on our website. You can manage your cookie preferences through your browser settings, but disabling cookies may limit some functionality of our website.

2. How We Use Your Information:

The information we collect is used for various purposes, including:

Providing and improving services: We use your information to process claims, communicate with you about your account, and offer customer support.
Service personalization: To tailor our services to your needs and improve your experience with our website.
Communication: To respond to inquiries, provide updates, or send marketing communications (with your consent).
Legal and compliance purposes: To ensure compliance with legal obligations, such as tax reporting and regulations, and to detect and prevent fraud.
Payment processing: To process your contributions or payments for our services.
Website analytics: To monitor and analyze usage patterns on our website to enhance the user experience and optimize performance.

3. How We Share Your Information:

We may share your personal information in the following circumstances:

With service providers: We may share your information with trusted third-party vendors and service providers who assist in the operation of our website, payment processing, email communication, or other business services. These third parties are only permitted to use your information to perform the services we request and are bound by confidentiality agreements.
For legal reasons: We may disclose your information to comply with legal requirements, respond to lawful requests from public authorities, or protect our legal rights, such as in the event of a dispute or investigation.
In business transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred to the acquiring entity. We will notify you of any such change through an updated privacy policy.

4. Data Security:

We take the security of your personal information seriously and implement a variety of technical, administrative, and physical safeguards to protect your data from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your information, no data transmission or storage system is 100% secure. You are also responsible for ensuring that your login information is kept secure and confidential.

5. Data Retention:

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including compliance with legal, accounting, or reporting requirements. Once your information is no longer needed, we will securely delete or anonymize it.

6. Your Rights:

Depending on your location, you may have the following rights regarding your personal information:

Access: You have the right to request access to the personal information we hold about you.
Correction: You can request corrections to any inaccurate or incomplete information we have about you.
Deletion: You may request that we delete your personal information, subject to certain exceptions (e.g., for legal or contractual reasons).
Opt-out of marketing communications: You can opt-out of receiving marketing communications from us at any time by following the instructions in our emails or by contacting us directly.
Data portability: In some jurisdictions, you may have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.

To exercise any of your rights or if you have any questions or concerns regarding your data, please contact us at the contact details provided below.

7. Third-Party Links:

Our website may contain links to third-party websites or services that are not operated or controlled by Telos Protection Ltd. This Privacy Policy applies only to our website and services. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of those websites before providing them with any personal information.

8. International Data Transfers:

If you are located outside the United Kingdom, please be aware that your personal information may be transferred to and processed in the UK or other countries where we or our service providers operate. By using our website and services, you consent to the transfer of your data to these locations, which may have different data protection laws than those in your country.

9. Updates to This Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with the updated date. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us:

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Telos Protection Ltd.
c/o Tower Insurance Brokers
7-9 Church Road, Lytham Saint Annes
FY8 5LH
Email: [email protected]

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Telos Protection Ltd. is a leading provider of Discretionary Indemnity Coverage, specializing in protecting businesses in the recruitment sector , and contract workers from tax-related liabilities. Founded on a commitment to transparency and client service, we aim to offer reliable protection against risks associated with non-compliance with tax laws.